Privacy Notice

In compliance with the provisions of the Federal Law on the Protection of Personal Data Held by Private Parties, the Laws of the Federal Law on the Protection of Personal Data Held by Private Parties (hereinafter the «Law») and this Privacy Notice, we inform you that Naúma Privada Cancún S.A. de C.V. (hereinafter «Naúma»), with the address specified below for receiving notifications: Paseo de los Tamarindos No. 90, Tower 2, 30th Floor, Bosque de las Lomas, Cuajimalpa de Morelos, C.P. 05110, Mexico City.

  1. Primary Purposes.

The personal data we collect from you will be used for the following purposes, which are necessary to carry out and maintain the legal relationship between the responsible party and the data subject, in order to provide the requested service: real estate services and sales, creation, updating, and maintenance of an identification file, issuing the corresponding invoice for your purchase, maintaining communication to offer better service, and compliance with federal and local laws.

  1. Secondary Purposes Additionally.

We will use your personal data for the following purposes, which are not necessary for the requested service but help us provide you with better service:

If you wish for your personal data not to be processed for these additional purposes, you may express your refusal by sending a signed written request from you or your authorized representative to Naúma’s address or to the email privacidad@naumamx.com.

Refusing the use of your personal data for these additional purposes will not be a reason for us to deny you the services and products you request or contract with us.

  1. Personal Data.

Subject to Processing to carry out the purposes described in this Privacy Notice; we will use the following personal data:

Additionally, upon entering our premises, your image will be video recorded for the purpose of protection, security, and security and crime deterrence. These recordings will be stored for 30 days, and after this period, your images will be deleted from our servers/cloud.

For the purposes of this Privacy Notice, the collection of sensitive personal data is not necessary.

  1. Data Transfer.

Naúma may transfer personal data contained in its databases to its affiliates and/or subsidiaries and to affiliates, subsidiaries, and third parties, whether national or foreign, for the fulfillment of the primary and secondary purposes set out in this document, unless the respective data subjects expressly oppose such transfer, in accordance with the provisions of the Federal Law on the Protection of Personal Data Held by Private Parties.

  1. Methods of Obtaining Personal Data.

 For the purposes outlined in this Privacy Notice, we may collect your personal data in various ways: directly at offices and points of sale, via our website, or from other publicly available sources permitted by law.

  1. ARCO Rights and/or Revocation of Consent. 

Data subjects may exercise their rights of access, rectification, cancellation, and opposition to the processing of their personal data (ARCO rights). You may submit a written request, which must be presented at Naúma’s address or via email at privacidad@naumamx.com 

All requests made to Naúma, regardless of the medium used by the data subjects, must:

In cases of opposition requests, the data subject has the right to oppose the processing of personal data for legitimate reasons. If deemed appropriate, Naúma will cease processing the data. Opposition requests will not be processed if the processing is necessary to fulfill a legal obligation imposed on Naúma.

As established by the Law, Naúma will inform the data subject of the adopted decision, so that if applicable, it will take effect within 15 business days following the communication of the response.

Naúma may deny access to personal data, or the rectification, cancellation, or opposition to the processing of these data, in the following cases:

The refusal referred to in the preceding paragraph may be partial, in which case Naúma will grant access, rectification, cancellation, or opposition as required. In such cases, Naúma will duly inform the data subject or their legal representative of the reason for the decision within the deadlines established, using the same medium through which the request was made. If the data subject is dissatisfied with the resolution, they have the right to seek protection of their rights before the National Institute for Transparency, Access to Information, and Protection of Personal Data («INAI»).

  1. Limitation on the Use or Disclosure of Personal Data.

In addition to exercising ARCO rights and revoking consent, it is possible to limit the use and disclosure of personal data through the following mechanisms:

Registration in the Public Registry to Avoid Publicity (REPEP), managed by the Federal Consumer Protection Agency (PROFECO), or in the Public Registry of Users (REUS) of the National Commission for the Protection and Defense of Users of Financial Services (CONDUSEF).

  1. Use of Tracking Technologies on the Website (Cookies, Web).

On https://nauticaresidencescancun.com/ we use cookies and other advertising technologies to collect data and IP addresses; this allows us to better understand the behavior of our visitors and provide personalized content according to the services provided by Naúma. It is important to note that cookies do not extract any information from your computer that could compromise the privacy of our customers and visitors.

  1. Changes to the Privacy Notice.

Naúma reserves the right to change, modify, complement, and/or alter this notice at any time, in which case we will notify you through any of the means provided by the relevant legislation. We are committed to taking the necessary measures to protect the information provided to us, which will be kept in our database, to limit the use or disclosure of your personal data.

  1. Contact Us.

If you have any questions regarding this Privacy Policy, please contact us via e-mail at privacidad@naumamx.com